Effective Date: November 2016
Information We Collect – We collect various information about you when you use our services, including:
How We Use Information – We use information:
Sharing Information – We share information:
You may identify yourself via chat forums or blog posts in connection with the services, and by sharing content with other users. By participating in such forums, you voluntarily share your identity with other viewers and participants in the forums.
You can learn about your ability to register your “do not track” preferences in the Interest-Based Advertising section of the full Policy.
We use reasonable security measures to protect your information..
Our services are not intended for children under 13..
We are not responsible for any third-party products or services you access via our services.
Information that you provide to us: We and our service providers collect information that you provide when you use our services. For example, to access certain parts of our services, you may have to establish an account. We may collect your name, address, username, password, and email address. You may also provide us with information when you post a message on our services; sign up to receive communications from us; register for contests; participate in surveys; or contact us with a question, comment, or request. The information that you may provide us includes but is not limited to:
If you participate in any interactive feature in our services such chat forums, blog posts, community profiles, or other methods of sharing content (“Interactive Features”) through our services, your name or other identification which you share may be visible to other participants or viewers in such Interactive Features. In addition, the content which you share through these Interactive Features may be publicly available and circulated. We are not responsible for any information you submit or that someone sends to you through these Interactive Features. However, we may in our sole discretion, remove any content you post or share through the Interactive Features.
When you use social media platforms, applications or tools that enable features like audio or video content (sometimes known as “plugins”), or other features that are operated or offered by other companies (sometimes known as “third parties”) and are integrated into our services or allow you to connect to our services, we may collect information from those third parties. Please refer to the privacy settings of the social media platforms or third-party features you use to manage how information is shared.
Passive data collection: Like most companies that offer online services, we and our service providers may automatically collect certain technical information from your computer or mobile device when you use our services or interact with us. The information we may collect includes:
For more information about how we collect this information, see Use of Web Beacons, Cookies and Other Technologies.
Location Information – Our mobile applications may collect precise information about the location of your mobile device via your device’s GPS or cellular connectivity, but only with your express consent. Once you have consented to the collection of such precise location information via your mobile device, you may adjust this consent by managing your Location Services preferences through the settings of your mobile device. We may also be able to infer your location from other information that you provide or information that we collect passively, such as the known locations of nearby WiFi networks.
We may use the information we collect for a number of purposes, including, but not limited to:
We may combine or aggregate any of the information we collect from our services and elsewhere for any of these purposes.
We may disclose information about you:
We do not share your credit card information or other financial information to third parties for their marketing purposes or other independent use. When we share information with third parties for processing credit card or other payments, we require those third parties to comply with applicable Payment Card Industry standards.
We may share Aggregated Information with third parties that provide content and services for us. We may also share Aggregated Information with advertisers and others so that they can better understand our audience. For example, we might disclose the gender, age, or geographical breakdown of our user base.
Unless you have consented otherwise, we do not sell, rent, barter, or otherwise give away user lists, users’ names, email addresses, or mailing addresses so that advertisers or other third parties may send you advertisements or other solicitations.
Our services and communications may contain links to or content from websites or other online services provided by third parties. We expect our partners and third-party providers to respect your privacy, but you acknowledge and agree that we are not responsible for the collection and use of your information by websites and other services that are not under our control. The privacy practices of third parties are governed by their privacy policies, and we encourage you to review the privacy policies of all websites and online services that you use, view, or visit.
We and some of our advertisers work with ad networks and ad delivery platforms that place retargeting pixels on users’ computers to gather information about users’ online activities, such as browsing histories and demographic information. This information can be aggregated into audience segments, which help deliver relevant advertising to users visiting our websites and third-party websites that use the same pixels.
Some of our services and communications may contain tiny electronic images known as web beacons. We use web beacons to assist us in delivering cookies on our services and to allow us to count users who have visited those pages. We may include web beacons in promotional email messages in order to determine whether messages have been opened and acted upon.
To help ensure that you receive ads that are relevant to your interests on our services, our advertisers’ services, and elsewhere on the Internet, we and third-parties (including service providers, advertisers, and advertising companies) may collect information about your online activities over time and across different websites and apps. We and third parties may use that information to help understand audience segments. Advertisers may use the segments to determine the audience groups to which they wish to deliver particular ads. Through this process, we do not use information that directly identifies you.
You can opt out of receiving interest-based advertising from some companies, including us and our service providers, by visiting the following sites: https://www.aboutads.info/choices/, https://www.networkadvertising.org/choices/, https://choices.ghosteryenterprise.com/global-opt-out.html, and https://preferences-mgr.truste.com/. Opting out does not mean you will no longer receive advertising. It means that the company or companies from which you opted out will no longer deliver ads tailored to your web preferences and usage patterns.
We care about children’s privacy. Our services are not directed to, nor do we knowingly collect information from, children under the age. We will not knowingly allow children under 13 to register for or become members of our services. If we discover that we have received any information from a child under 13, we will take reasonable steps to promptly delete that information. If you believe we have collected information from anyone under 13 without parental consent, please contact us via any of the channels listed below.
In general, if you register to use our services, you may update the information you have provided to us by visiting your account information page.
When you register for our services, you may be able to indicate your preferences regarding marketing communications. In addition, you may be able to change those preferences and select the categories of communications that interest you. When we send you emails containing offers that may be of interest to you, those emails may contain links which you may opt out of receiving those communications.
You will not be able to opt-out of receiving certain service-related or transactional communications relating to our services unless you cancel your services.
While we strive to maintain reasonable administrative, technical, and physical safeguards to protect your information, no information system can be 100% secure. We cannot guarantee the absolute security of your information. Moreover, we cannot be responsible for information that you transmit over networks that we do not control or information that you choose to publicly disclose. You are solely responsible for maintaining the secrecy of any passwords or other account information.
We make reasonable efforts to secure the account information pages and other registration locations for our services, such that they can be accessed only by our authorized personnel or by logging in with your member name and password.
We endeavor to protect the security of your payment information during transmission by using technology that encrypts information you submit.
If you are a California resident, you have the right to receive: a) information identifying all third-party companies to which we may have disclosed, within the past year, personal information pertaining to you and your family for those companies’ direct marketing purposes; and b) a description of the categories of personal information disclosed. To obtain such information, please email your request to [email protected].
If you have any questions or comments about our privacy practices, we may be reached at
111 W. Hargett Street, Raleigh, NC 27601 866-530-2729 or at [email protected].
IP Address- the identifier assigned to facilitate communications over the Internet. Depending on how you connect to the Internet, your IP address may always be the same, or it may change each time you access the Internet. An IP address does not in and of itself disclose your name, email address, or home or work address.
Service Providers- unaffiliated companies that perform services on our behalf, such as printing, mailing, processing payments, managing the delivery of advertisements, collections, data processing, or communications. We strive to limit the amount of users’ personally identifiable information shared with service providers. We ask these service providers to keep confidential the information that we provide to them, and we require them to not share, sell, or rent any information collected from our users that directly identifies our users.